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Canadian Merchant Service Guild v. Gagnon et al.

[1984] 1 SCR 509 Court SCC Decision date 1984-06-07 Docket 16891 English

PartiesCanadian Merchant Service Guild Appellant·Guy Gagnon Respondent·Laurentian Pilotage Authority Respondent

Counsel (4)
Irving Gaul and Marie-France Paquet, for the appellant.
Louis-Marie Lavoie and Robert Décary, for the respondent Gagnon.
Solicitors for the appellant: Chapados, Chevalier & Gaul, Montréal.
Solicitors for the respondent Gagnon: Des Rivières, Vermette, Bérubé, Thivierge & Associés, Québec.

Judges Ritchie, Roland Almon; Dickson, Robert George Brian; Beetz, Jean; Estey, Willard Zebedee; McIntyre, William Rogers; Chouinard, Julien; Lamer, Antonio

Decision Majority (7) · Judgment of the Court

On appeal from Quebec

Subjects Labour law

Contents

Majority

English version of the judgment of the Court delivered by

Judgment of the Court

The exclusive power conferred on a union to act as spokesman for the employees in a bargaining unit entails a corresponding obligation on the union to fairly represent all employees comprised in the unit.
When, as is true here and is generally the case, the right to take a grievance to arbitration is reserved to the union, the employee does not have an absolute right to arbitration and the union enjoys considerable discretion.
This discretion must be exercised in good faith, objectively and honestly, after a thorough study of the grievance and the case, taking into account the significance of the grievance and of its consequences for the employee on the one hand and the legitimate interests of the union on the other.
The union’s decision must not be arbitrary, capricious, discriminatory or wrongful.
The representation by the union must be fair, genuine and not merely apparent, undertaken with integrity and competence, without serious or major negligence, and without hostility towards the employee.