Majority
Opinion
This is a pleading case and the question on appeal is whether the trial court erroneously sustained a demurrer without leave to amend. The question turns upon whether a labor union, voluntarily representing one of its members in a disciplinary hearing before a municipal civil service board, had a duty of care and, if so, upon the nature of such duty. We conclude that under the facts alleged the union owed its member a duty akin to that of fair representation and such a duty would be breached if the union acted arbitrarily, discriminatorily or in bad faith.
The Complaint
The facts are adopted from plaintiff’s second amended complaint and are taken as true on review of an order sustaining a demurrer. (Perdue v. Crocker National Bank (1985) 38 Cal.3d 913 , 922 [ 216 Cal.Rptr. 345 , 702 P.2d 503 ].) Plaintiff was employed by the City of Sacramento (City) and was a member in good standing of Local 39. By virtue of his membership, plaintiff had entered into a contract with the union under which he was entitled to certain benefits. The contract called for Local 39 to act on plaintiff’s behalf in handling disputes arising out of his employment with the City. The complaint alleges that implicit in the membership contract are the duties to investigate disputes adequately, to inform plaintiff of the progress of grievance proceedings and to advise him of his rights and obligations in the grievance process.
Plaintiff was involved in an automobile accident while on duty. Investigating officers determined that he was intoxicated with alcohol and took a blood sample; it contained no alcohol. Thereafter, a toxicology institute on behalf of the City analyzed the blood sample and determined plaintiff was intoxicated by and under the influence of THC, marijuana. “In fact, the THC level was not tantamount to being ‘under the influence while on duty’ and was not good cause for termination of employment, denial of workers’] compensation benefits, or denial of unemployment benefits.” Nevertheless, the City terminated plaintiff’s employment.
In representing plaintiff during the City’s inquiry into this matter, Local 39 inadequately investigated the facts and failed to prevent the City from taking actions which hindered plaintiff’s own fact-finding. The union hired a law firm to represent plaintiff in appealing the City’s actions but failed to provide an adequate factual background, causing the appeal to fail. The complaint asserts as well that a proper investigation by the union would
After plaintiff’s administrative appeal of the City’s actions was denied, the union failed to inform plaintiff of this fact. Nor did the union tell plaintiff he had a further right to appeal the decision or that the union would not proceed with an appeal. As a result, plaintiff’s further avenues of relief were foreclosed.
Plaintiff subsequently lost his rights to unemployment benefits and was denied workers’ compensation benefits. In derogation of its duties, the union failed either to represent plaintiff on these matters or to inform him it would not do so. The complaint alleges these actions by the union breached its contractual duties toward plaintiff.
Local 39 demurred on the basis that the only duty it could have owed plaintiff was the one of fair representation imposed under labor law principles in its capacity as plaintiff’s exclusive representative with the City. The trial court was asked to take judicial notice of the City’s civil service rule which allows employees to represent themselves in disciplinary proceedings. The union’s position was that plaintiff’s right of self-representation at the various proceedings involved here negated the union’s status as plaintiff’s exclusive representative. The union asserted it therefore owed plaintiff no duty at all.
In a brief ruling, the trial court concluded no duty was owed because Local 39 did not exclusively represent plaintiff in these aspects of the employment relationship. The court sustained the union’s demurrer without leave to amend and dismissed plaintiff’s complaint. This appeal followed. We reverse.
Discussion
In testing the sufficiency of the complaint to state a cause of action, a demurrer admits all facts properly pleaded in the complaint. (Perdue v. Crocker National Bank, supra, 38 Cal.3d at p. 922; Serrano v. Priest (1971) 5 Cal.3d 584 , 591 [ 96 Cal.Rptr. 601 , 487 P.2d 1241 , 41 A.L.R.3d 1187 ].) A demurrer tests only the sufficiency of the complaint’s allegations and not the evidence which may be adduced to prove those allegations. It therefore lies only where the defects are apparent on the face of the pleading or may be judicially noticed. (Afuso v. United States Fid. & Guar. Co. (1985) 169 Cal.App.3d 859 , 862 [ 215 Cal.Rptr. 490 ]; Code Civ. Proc., § 430.30.) The sole question a general demurrer poses is whether the complaint
The complaint’s allegations are liberally construed on review of an order sustaining a demurrer without leave to amend. (Heckendorn v. City of San Marino (1986) 42 Cal.3d 481 , 486 [ 229 Cal.Rptr. 324 , 723 P.2d 64 ]; Youngman v. Nevada Irrigation Dist. (1969) 70 Cal.2d 240 , 244-245 [ 74 Cal.Rptr. 398 , 449 P.2d 462 ].) If it is reasonably possible that an amendment could cure a defective complaint or the pleading, as liberally construed, could state a cause of action, a demurrer without leave to amend should not be sustained. (Heckendorn, supra, at p. 486; Minsky v. City of Los Angeles (1974) 11 Cal.3d 113 , 118 [ 113 Cal.Rptr. 102 , 520 P.2d 726 ].)
The duty of fair representation is a principle developed in the particular structure of federal labor law. “The duty of fair representation exists because it is the policy of the National Labor Relations Act to allow a single labor organization to represent collectively the interests of all employees within a unit, thereby depriving individuals in the unit of the ability to bargain individually or to select a minority union as their representative.” (DelCostello v. Teamsters (1983) 462 U.S. 151 , 164, fn. 14 [ 76 L.Ed.2d 476 , 489, 103 S.Ct. 2281 ].)
Because the individual is deprived of the power of self-representation in disputes with the employer when the union has been certified as the exclusive representative, a corresponding duty is imposed on the union. The union must treat all of its members fairly and without discrimination, exercise its discretion in good faith, and not act arbitrarily toward them. (Electrical Workers v. Foust (1979) 442 U.S. 42 , 46-47 [ 60 L.Ed.2d 698 , 703-704, 99 S.Ct. 2121 ]; Vaca v. Sipes (1967) 386 U.S. 171 , 177, 182 [ 17 L.Ed.2d 842 , 850, 853, 87 S.Ct. 903 ]; Humphrey v. Moore (1964) 375 U.S. 335 , 342-343 [ 11 L.Ed.2d 370 , 377-378, 84 S.Ct. 363 ].)
However, it is also essential that labor organizations have some freedom and discretion in handling employee disputes with employers. The union and employer must be able to develop a consistent interpretation of the terms of the collective bargaining agreement, rather than being compelled to follow the desires of every individual union member. In order to prevent the settlement mechanism from being clogged by meritless complaints, the union must be permitted to sort out the substantial grievances from the unjustified ones. If the union did not have the power to settle or discard groundless complaints, the employer would have little motivation to participate in a dispute resolution mechanism. (Vaca, supra, 386 U.S. at pp. 191-192 [17 L.Ed.2d at pp. 858-859].) The union’s resources could also be depleted as a result of being forced to pursue meritless complaints. Further,
Because the duty of fair representation arises from a union’s status as an exclusive representative, there is ordinarily no such duty when the union does not occupy that position, or as to particular matters for which the union does not act as the employees’ exclusive agent. (Freeman v. Local Union No. 135, Chauffeurs, Etc. (7th Cir. 1984) 746 F.2d 1316 , 1320-1321; Archer v. Airline Pilots Ass’n Intern. (9th Cir. 1979) 609 F.2d 934 , 939, cert, den. (1980) 446 U.S. 953 [ 64 L.Ed.2d 810 , 100 S.Ct. 2920 ]; Andrews v. Board of Supervisors (1982) 134 Cal.App.3d 274 , 283 [ 184 Cal.Rptr. 542 ].) As the Andrews court noted, “[a]bsent exclusive representation, the rationale for the reciprocal duty of fair representation does not exist.” (Andrews, supra, at p. 283.)
Local 39 argued in its demurrer below that it was not an exclusive representative because plaintiff was entitled to present his own grievance. The union asked the trial court to take judicial notice of the City’s civil service rule which permits employees to process their own challenges to disciplinary proceedings. (See City of Sacramento Rules and Regulations of the Civil Service Bd., rule 12.) The trial court found the union was not an exclusive representative and for that reason concluded the union owed plaintiff no duty.
The error in the union’s reasoning, which was adopted by the court below, is the implicit proposition that where a union does not owe its members the formal duty of fair representation by virtue of its exclusive representation, it owes them no duty whatsoever. The union cited no authority, either in support of its demurrer or before this court, supporting this contention. Adopting this rationale would lead to absurd consequences. A union which is not an exclusive representative could agree to represent a member in disciplinary proceedings, conduct no inquiry, and then either not appear or simply concede all of the charges without facing any liability for its arbitrary or bad faith actions.
It is simply not the case that the only duty ever imposed on labor organizations arises out of its exclusive representation. Union members have been permitted to sue their unions for damages arising from intentional infliction of emotional distress (Farmer v. Carpenters (1977) 430 U.S. 290 [ 51 L.Ed.2d 338 , 97 S.Ct. 1056 ]), for breach of contract in being expelled from a
There are several sources of duties upon which plaintiff could base a claim. Plaintiff’s complaint alleges he formed a contract with Local 39 under which the union agreed to provide certain representation services. A duty of care may arise by virtue of that contract. (J’Aire Corp. v. Gregory (1979) 24 Cal.3d 799 , 803 [ 157 Cal.Rptr. 407 , 598 P.2d 60 ]; Valdez v. J. D. Diffenbaugh Co. (1975) 51 Cal.App.3d 494 , 505 [ 124 Cal.Rptr. 467 ].) Moreover, if the union had no formal obligation to represent plaintiff but voluntarily undertook to do so it owed him the duty to act with the requisite degree of care. (See Coffee v. McDonnell Douglas Corp. (1972) 8 Cal.3d 551 , 558-559 [ 105 Cal.Rptr. 358 , 503 P.2d 1366 ]; Bloomberg v. Interinsurance Exchange (1984) 162 Cal.App.3d 571 , 575 [ 207 Cal.Rptr. 853 ].) Local 39 advances no persuasive arguments why it should be exempt from these legal duties.
We therefore conclude the trial court erred in finding Local 39 owed plaintiff no duty whatsoever. The complaint adequately alleges plaintiff and the union entered into a contract under which the union was required to provide representation services in some circumstances and could voluntarily undertake them in other situations. That contract imposed upon Local 39 a duty to perform those services at some level of care. The union also owed plaintiff some degree of care as a result of voluntarily taking on the responsibility of representing him.
The union relies primarily on Andrews v. Board of Supervisors, supra, 134 Cal.App.3d 274 . In its view, this case holds that a nonexclusive representative owes no duty at all to its members. We disagree.
In Andrews, a county employee challenged ordinances which he argued unconstitutionally allowed a union to act as an exclusive representative, to his detriment, without imposing on it the corresponding duty of fair representation. (Andrews, supra, 134 Cal.App.3d 274 at p. 283.) The court simply held the Meyers-Milias-Brown Act (Gov. Code, § 3500 et seq.) did not impose a duty of fair representation because its terms permit employees to represent themselves. (Andrews, supra, at p. 274.) Thus, no duty of fair representation predicated upon exclusive representation arose in that case. No question of the applicability of any other duty was raised, and the plaintiff was suing his employer, not the union. (Id. at pp. 278-280.)
1 It has generally been held that mere negligence does not violate the duty of fair representation. (Pe terson v. Kennedy (9th Cir. 1985) 771 F.2d 1244 , 1253-1255; Higdon v. United Steelworkers of America (11th Cir. 1983) 706 F.2d 1561 , 1562; Curtis v. United Transp. Union (8th Cir. 1983) 700 F.2d 457 , 458; Ruzicka v. General Motors Corp. (6th Cir. 1981) 649 F.2d 1207 , 1212.) The Ninth Circuit, however, has held under some limited circumstances, involving ministerial as opposed to discretionary conduct, union negligence may breach the duty of fair representation. (See, e.g., Galindo v. Stoody (9th Cir. 1986) 793 F.2d 1502 , 1513-1514; Dutrisac v. Caterpillar Tractor Co. (9th Cir. 1983) 749 F.2d 1270 , 1272-1274.)
On a petition to review to the Supreme Court of Florida, the higher court held the negligence standard was inappropriate. (DeGrio, supra, 484 So.2d at p. 3.) While the union was not free of liability simply because it was not the plaintiff’s exclusive representative, the court concluded the union should be held only to the standard commonly applied in the labor law context, that of the duty of fair representation. This decision was based on the public policies intended to protect unions, policies which we have already recounted. The Florida high court found there was no reason to impose a higher duty when the union is providing voluntary, as compared to obligatory, services. (Id. at pp. 3-4.) “Although the instant case does not involve that mandatory duty [of fair representation], we find that the duty accepted by the union was the obligation to represent [the plaintiff] fairly in her job termination proceeding. We find that the union’s duty is no greater because it was voluntarily assumed than it would have been had the collective bargaining agreement required representation of [plaintiff]. The subject labor agreement enabled the union to appear at [plaintiff’s] hearing at her request; whether voluntary or not, the services performed resulted from the labor agreement. Allowing a union member to bring this type of action in common law negligence based on the union’s conduct in representing a union member in a proceeding permitted by a labor agreement would defeat the basic philosophy behind [the] restrictive liability of a union’s duty of fair representation. If common law negligence applied to this action, it would apply in every instance where a union, as a gratuitous service to its members, provides voluntary assistance in labor proceedings. To require a higher duty when the union performs a service voluntarily than when it is obligated to perform that service would make no sense at all.” (Id. at p. 3.)
But for other reasons, the Florida high court ruled the state courts did not have jurisdiction over the plaintiff’s claim. “We conclude that the federal labor relations statutes, regulations, and executive orders exclusively govern this type of proceeding for federal employees and preempt state courts.” (DeGrio, supra, 484 So.2d at p. 3.)
The union contends that even if it owed a duty equivalent to that of fair representation, it did not breach that duty because it hired competent counsel to represent plaintiff at the hearing and it is not responsible for the acts of counsel. (See Weitzel v. Oil Chemical & Atomic Wkrs. Intern. U. (9th Cir. 1982) 667 F.2d 785 [union made good faith effort to secure competent counsel and no evidence that union otherwise acted in an arbitrary, discriminatory, or bad faith action; no claim for breach of duty of fair representation stated].) The contention misses the mark. Plaintiff’s complaint asserts misconduct on the part of the union, not malpractice by counsel.
Given our holding, it follows that the union’s demurrer in this case should not have been sustained without leave to amend unless plaintiff could not amend his complaint to allege the union acted arbitrarily, discriminatorily, or in bad faith. In fact, plaintiff’s second amended complaint, as currently worded, already pleads facts which might be viewed as stating a violation of the duty akin to fair representation. The complaint asserts the union did not inform plaintiff he had lost the appeal which the union conducted. The complaint also states that the union did not tell plaintiff he had a right to appeal that decision and that the union did not intend to pursue the appeal. As a result, plaintiff’s ability to challenge the City’s ruling was foreclosed. This conduct appears on the face of the complaint to be arbitrary and therefore could support a claim for breach of the duty, arising from the contract and the union’s voluntary undertaking, not to represent plaintiff in an arbitrary manner.
In Robesky v. Qantas Empire Airways Ltd. (9th Cir. 1978) 573 F.2d 1082 , the court held a union’s failure to inform the plaintiff member it did not
A similar conclusion was reached for a different type of inaction in Foust v. International Brotherhood of Electrical Workers (10th Cir. 1978) 572 F.2d 710 , reversed in part on other grounds (1979) 442 U.S. 42 [ 60 L.Ed.2d 698 , 99 S.Ct. 2121 ]. In that case, the union was not the member’s exclusive representative for the grievance mechanism. Yet the union undertook to represent the employee, giving rise to a duty to perform competently. (Id. at pp. 715-717.) The court held the union’s unjustifiable failure to timely file the employee’s claim could constitute arbitrary action which would violate the duty of fair representation. (Id. at pp. 714-716; see also Dutrisac v. Caterpillar Tractor Co., supra, 749 F.2d at p. 1273.)
In addition, the complaint in this case appears to allege plaintiff’s membership contract obligated the union to represent him in disputes concerning unemployment and workers’ compensation benefits. However, the union failed to represent plaintiff as required and did not tell him that. These allegations, if true, could also be construed to refer to arbitrary conduct. Thus, the complaint as presently drafted could be read to assert a cause of action for breach of a duty akin to that of fair representation. And even if it could not be so read, plaintiff should be given an opportunity to amend his complaint to allege explicitly his claim under that theory.
Disposition
The judgment is reversed and the cause remanded to the superior court with directions to enter a new order granting plaintiff 30 days in which to
Marler, J., and Davis, J., concurred.
Respondent’s petition for review by the Supreme Court was denied September 28, 1989.
Cases cited
- Perdue v. Crocker National Bank 38 Cal.3d 913 at 922 p. 167
- Serrano v. Priest 5 Cal.3d 584 at 591 p. 168
- Afuso v. United States Fidelity & Guaranty Co. 169 Cal.App.3d 859 at 862 p. 168
- SKF Farms v. Superior Court 153 Cal.App.3d 902 at 905 p. 169
- Heckendorn v. City of San Marino 42 Cal.3d 481 at 486 p. 169
- Youngman v. Nevada Irrigation District 70 Cal.2d 240 at 244-245 p. 169
- Minsky v. City of Los Angeles 11 Cal.3d 113 at 118 p. 169
- DelCostello v. International Brotherhood of Teamsters 462 U.S. 151 at 164 p. 169
- International Brotherhood of Electrical Workers v. Foust 442 U.S. 42 at 46-47 p. 169, p. 175
- Vaca v. Sipes 386 U.S. 171 at 177, 182 p. 169
- Humphrey v. Moore 375 U.S. 335 at 342-343 p. 169
- Andrews v. Board of Supervisors 134 Cal.App.3d 274 at 283 p. 170, p. 171
- Farmer v. United Brotherhood of Carpenters & Joiners of America, Local 25 430 U.S. 290 p. 170
- International Ass'n of Machinists v. Gonzales 356 U.S. 617 p. 171
- Marshall v. International Longshoremen's & Warehousemen's Union 57 Cal.2d 781 p. 171
- Inglis v. Operating Engineers Local Union No. 12 58 Cal.2d 269 p. 171
- J'Aire Corp. v. Gregory 24 Cal.3d 799 at 803 p. 171
- Valdez v. J. D. Diffenbaugh Co. 51 Cal.App.3d 494 at 505 p. 171
- Coffee v. McDonnell-Douglas Corp. 8 Cal.3d 551 at 558-559 p. 171
- Bloomberg v. Interinsurance Exchange of the Automobile Club 162 Cal.App.3d 571 at 575 p. 171
- Warner v. Santa Catalina Island Co. 44 Cal.2d 310 at 317 p. 172