Majority
Opinion
Statement of the Case
Mary E. Ingham filed a complaint against respondent Luxor Cab Company alleging wrongful ejectment and intentional and negligent infliction of emotional distress. The trial court granted respondent summary judgment and denied appellant’s motion for reconsideration. We reverse.
Statement of Facts[1]
Appellant is a 57-year-old woman who has suffered from diabetes since 1978. As a result, she experiences kidney failure requiring dialysis, diabetic neuropathy causing numbness and pain in her limbs and body, carpal tunnel syndrome, and depression requiring therapy. The dialysis treatments she received in 1997 and 1998 caused fatigue and stabbing shoulder pain, and made her bones brittle. Because she was physically unstable and suffered dizzy spells that caused falls, appellant needed a cane to stand or walk.
1 As this is an appeal of a summary judgment motion, we will treat the evidence in the light most favorable to appellant.
On the day of the appointment there was a power outage in San Francisco. Appellant felt it would be useless to call a taxi company on the phone, and knew the Hayes Street bus, being electrical, would not be operating, so she went to Haight Street to wait for either a nonelectric bus or a taxi, whichever came first, to take her to the dental clinic. Had appellant used a Haight Street bus, she would have taken it to the comer of Haight and Fillmore, then another bus to the comer of Fillmore and Hermann, and then walked about a block and a half to the clinic, as she did when she used the Hayes Street bus.
Appellant successfully hailed a Luxor cab. She spoke with the driver, but testified at deposition that she could not recall that he had any distinguishing features, although he spoke unaccented English. After putting her cane on the backseat, she entered the cab in an elaborate manner, backing onto the seat, pulling her legs into the car, and using her hands to lift her left leg into the cab. After she seated herself, appellant gave the driver the address of the dental clinic. He drove a couple of blocks south on Clayton Street, turned east and “went a round about [szc] way on residential streets like over the hill,” got back onto Haight, went past Buchanan and stopped at Laguna Street. Appellant did not realize they had passed Buchanan until they reached Laguna, where the driver pulled over and stopped before the intersection. The driver told her “something about the power outage was bothersome and he was in a hurry to get to his coffee shop and wait out the power outage.” After also stating that there were too many cars on the street, he told appellant to get out. Appellant observed there were no traffic problems that day, even though traffic lights were not working. She told the driver she was on dialysis, showed him the cane she needed, and said she did not think she could walk to the clinic from there, as there was a steep hill and she lacked balance and did not feel very well. At some point appellant began crying and begged the driver to take her the remaining two blocks. After he refused and told her again “to get out,” she paid him and left the car, which then sped off.
Discussion
The Standard of Review
Summary judgment is to be granted only when there is no triable issue as to any material fact and the moving party is entitled to a judgment as a matter of law. (Code Civ. Proc., § 437c, subd. (c).) All doubts as to whether there are any triable issues of fact are to be resolved in favor of the party opposing summary judgment. (Barber v. Marina Sailing, Inc. (1995) 36 Cal.App.4th 558 , 562 [ 42 Cal.Rptr.2d 697 ].) The standard of review for summary judgment rulings is de novo. (Lunardi v. Great-West Life Assurance Co. (1995) 37 Cal.App.4th 807 , 819 [ 44 Cal.Rptr.2d 56 ].) Our Supreme Court has declared that “[d]uty, being a question of law, is particularly amenable to resolution by summary judgment.” (Parsons v. Crown Disposal Co. (1997) 15 Cal.4th 456 , 465 [ 63 Cal.Rptr.2d 291 , 936 P.2d 70 ].)
Respondent Breached the Duty to Deliver Appellant to the Address She Designated
Actionable negligence involves (a) a legal duty to use care, and (b) a breach of that duty which (c) is the proximate or legal cause of the resulting injury. (E.g., Artiglio v. Corning Inc. (1998) 18 Cal.4th 604 , 614 [ 76 Cal.Rptr.2d 479 , 957 P.2d 1313 ].) At the commencement of the hearing on respondent’s motion for summary judgment, the trial court stated its “tentative ruling” that “there is just no breach of the duty. I suppose more aptly, I might have said there is no duty.” The court noted that appellant was not injured inside the cab, but “after she’s out of the car.” When appellant’s counsel argued that appellant’s injury was caused by her wrongful ejectment at a place other than her destination, the court rhetorically asked: “Where is it written in the law that the cab driver has an obligation to deliver a person to the ultimate destination that the person asked to be delivered to?”
In the order granting summary judgment, the court adopted its tentative ruling. The court’s conclusion that “[t]here is no triable issue of fact re
In the trial court’s view, a passenger of a taxicab has no contractual right to be taken to a designated place. The alleged breach of such a contract, the court reasoned, could not support causes of action that sound in tort. At the hearing on appellant’s motion for reconsideration, the court observed that appellant had not alleged breach of contract. “If you had a contract action that might be an interesting thing. Of course, your contract damages, I’d probably be saying to you, ‘Sorry, go downstairs, or go to small claims court.’ Because it’s clearly not within the jurisdiction of the unlimited jurisdiction courts. Failure to transport somebody the last two blocks. You know, their fee for that might have been sixty cents, or whatever it is per quarter mile today. ... [1] So that as a contract case [you have] a very limited issue. So then your next point is look, she slipped and she fell on the sidewalk after she’s discharged. Okay? You know, I guess what I am saying to you is I don’t think that they have breached a duty here.”
The trial court’s analysis and conclusion were clearly erroneous.
A taxicab is a common carrier. (Butigan v. Yellow Cab Co. (1958) 49 Cal.2d 652 , 657 [ 320 P.2d 500 , 65 A.L.R.2d 1 ]; McNeil v. Yellow Cab Co. (1978) 85 Cal.App.3d 116 , 118 [ 147 Cal.Rptr. 733 ]; 6 Witkin, Summary of Cal. Law (9th ed. 1988) Torts, § 768, pp. 107-108.) Except where a passenger is carried gratuitously (see Civ. Code, § 2096), such carriers are held to a high standard of care for their passengers. Civil Code section 2100 specifies that “A carrier of persons for reward must use the utmost care and diligence for their safe carriage, must provide everything necessary for that purpose, and must exercise to that end a reasonable degree of skill.”
There are two general types of “legal duty.” The first is the duty of a person to use ordinary care in activities from which harm might reasonably be anticipated. The second is an affirmative duty where the person occupies a particular relationship to others. In the first situation, a person is not liable unless he or she is actively careless. In the second, a person may be liable for failure to act affirmatively to prevent harm. (See 6 Witkin, Summary of Cal. Law, supra, Torts, § 732, p. 61.) As construed by the courts, Civil Code section 2100 elevates the duty of a common carrier to its passengers to the
California’s courts have, for example, long held that when a common carrier contracts to convey a person, such contract gives rise to a duty to deliver the passenger to his or her destination. (Sloane v. Southern Cal. Ry. Co. (1896) 111 Cal. 668 , 676-677 [ 44 P. 320 ]; Gorman v. Southern Pacific Co. (1892) 97 Cal. 1 , 6 [ 31 P. 1112 ]; Miller v. Pacific Electric Ry. Co. (1915) 169 Cal. 107 , 110 [ 145 P. 1023 ]; Delmonte v. Southern Pacific Co. (1905) 2 Cal.App. 211 , 215; Vietti v. Hines (1920) 48 Cal.App. 266 , 269.) The duty of due care does not necessarily end when the passenger alights safely from the carrier’s vehicle; it ends only “ ‘when the passenger is discharged into a relatively safe space . . . .’” (Riggins v. Pacific Greyhound Lines (1962) 203 Cal.App.2d 125 , 128 [ 21 Cal.Rptr. 336 ], quoting Parker v. City & County of San Francisco (1958) 158 Cal.App.2d 597 , 603 [ 323 P.2d 108 ].) As will be seen, a common carrier that ejects a passenger at a place other than the designated destination and in doing so subjects the passenger to reasonably foreseeable injury, violates a common carrier’s affirmative duty to prevent harm to its passengers.
Moreover, it has long been settled that breach of the contractual duty to deliver the passenger to an agreed-upon destination can justify tort damages. Sloane v. Southern Cal. Ry. Co., supra, 111 Cal. 668 , which appellant herein specifically relied upon, is the seminal case. There the plaintiff purchased a train ticket to travel from North Pomona to San Diego. Before reaching San Bernardino, the conductor took her ticket and gave her no receipt. When the train reached San Bernardino, the plaintiff was required to change to another train of cars also belonging to the defendant. The conductor in charge of the new train demanded her ticket, and when she told him she had given it to the conductor in the first train, he informed her she must either pay her fare or leave. Because she had no money with her, she left the train at the next stop, East Riverside. She then walked part of the way back to the town of Colton and received a lift from a passing vehicle for the rest of the distance. She spent the night in Colton and the next day, after borrowing some money, purchased another ticket and traveled to San Diego. (Id. at pp. 675-676.) The plaintiff thereafter sought a tort recovery, claiming she had been subjected to “humiliation and indignity for which she was entitled to redress.” (Id. at p. 678.) The jury returned a verdict for the plaintiff in the amount of $1,400. On appeal, the defendant claimed that “as the plaintiff left the car at East Riverside, in accordance with the previous directions of the conductor, and no personal violence was used or displayed towards her, her only right of action is for breach of the defendant’s contract to carry her to San Diego, and that the extent of her recovery therefor is the price paid for the second
Ejectment of a passenger by a common carrier may be wrongful and actionable even if it occurs at an apparently safe place. There was no allegation of hazardous conditions at the ejectment points of the plaintiffs in Sloane v. Southern Cal. Ry. Co., supra, 111 Cal. at pages 675-676, and Gorman v. Southern Pacific Co., supra, 97 Cal. at page 3, or for that matter in Marlow v. Southern Pacific Co. (1907) 151 Cal. 383 , 385 [ 90 P. 928 ], Procter v. Southern Cal. Ry. Co. (1900) 130 Cal. 20 , 22-23, or Brigham v. Southern Pac. Co. (1905) 2 Cal.App. 522 , 524, but due to other circumstances creating a foreseeable danger, recovery of damages was nevertheless allowed. Damages may be had for harm suffered in leaving the discharge point, whether it be physical injury (Bland v. S. P. R. R. Co. (1884) 65 Cal. 626 , 628-629 [ 4 P. 672 ]), illness due to weather conditions during the walk (Clare v. Northwestern Pac. R.R. Co. (1913) 21 Cal.App. 214 , 219-221 [ 131 P. 323 ]; Delmonte v. Southern Pacific Co., supra, 2 Cal.App. at pp. 212, 215), or inconvenience caused by the ejectment. (Marlow v. Southern Pacific Co., supra, 151 Cal. at p. 385 [plaintiff mother with frightened nursing child ejected without her trunk or any money]; Procter v. Southern Cal. Ry. Co.,
2 The court found the $1,400 in damages the jury awarded to be excessive, and ordered a new trial unless the plaintiff stipulated to remittitur of the award to $400. (Sloane v. Southern Cal. Ry. Co., supra, 111 Cal. at pp. 687-688.)
Respondent’s reliance on McGettigan v. Bay Area Rapid Transit Dist. (1997) 57 Cal.App.4th 1011 [ 67 Cal.Rptr.2d 516 ] and Brandelius v. City & County of S.F. (1957) 47 Cal.2d 729 [ 306 P.2d 432 ] is misplaced. In McGettigan, the plaintiff, who was drunk and sleeping on the train, was ordered off the car at the end of the line and onto the platform, “a ‘reasonably’ or ‘relatively’ safe place.” Because ejectment at that place did not create “a situation of peril that increased the risk of harm,” the carrier-passenger relationship terminated, as did the affirmative duty of the defendant carrier. (McGettigan, supra, 57 Cal.App.4th at pp. 1020-1021.) In Brandelius, the plaintiffs decedent had left the cable car at his desired stop when he was hit by a cable car traveling in the opposite direction. Whether the carrier-passenger relationship had terminated prior to the injury was held to be a question of fact properly left to the jury. (Brandelius, supra, 47 Cal.2d at p. 736.)
For the most part, the cases the parties rely upon involve trains, not taxicabs. Trains carry their passengers to fixed stations, and passengers understand they will not be taken to their ultimate destination, only to a station nearby. By contrast, taxis offer transport to the exact destinations individual passengers request, which is, of course, the reason they charge considerably more than trains and most other common carriers to traverse the same distances. Thus, while trains and taxis are both common carriers and therefore subject to the same general duty of care under Civil Code section 2100, that duty may impose a different and sometimes higher responsibility on a taxi than a train. In Lopez v. Southern Cal. Rapid Transit Dist., supra, 40 Cal.3d 780 , the Supreme Court defined the statutory duty as “requiring a common carrier] to do all that human care, vigilance, and foresight reasonably can do under the circumstances. [Citation.]” (Id. at p. 785.) Thus, for example, a carrier will be relieved of the duty to deliver a passenger directly to his or her intended stop where that is impossible because another bus blocked the bus stop. (MacLean v. City & County of S.F. (1954) 127 Cal.App.2d 263 , 272 [ 273 P.2d 698 ].)
Accepting the facts as alleged in the complaint, as we must, no such impossibility appears here. The driver made no good faith effort to take appellant close to the clinic. Inexplicably, according to appellant, he drove by a point only one block from the clinic without stopping before dropping appellant off two blocks away. Moreover, and very significantly, the injury
The central question this case presents is not the duty of respondent to deliver her to the address she gave the driver, which seems to us established as a matter of law, but the reasonableness of appellant’s conduct after she was ejected from respondent’s cab at another place. This is a question of causation.
The Issue of Proximate Cause Presents a Factual Question for the Jury
In addition to its contention that it had no duty to deliver appellant to the specific address she gave the driver, which we have rejected, respondent suggests (though it never explicitly argues) that the injury appellant suffered was caused not by her ejection from respondent’s taxicab but by her own subsequent conduct, which (it implies) was unreasonable and unforeseeable.
As has been noted, “ ‘The very highest degree of care and caution is not required of the expelled traveler. It is sufficient if he [or she] use such prudent care as is reasonable under the circumstances.’ [Citation.]” (Clare v. Northwestern Pac. R.R. Co., supra, 21 Cal.App. at p. 221.) What is “reasonable under the circumstances” usually presents a factual question. Thus, in Sloane v. Southern Cal. Ry. Co., supra, 111 Cal. 668 , the Supreme Court found that the trial court “properly left to the jury to determine whether Mrs. Sloane exercised reasonable prudence in undertaking the walk from East Riverside to Colton, and, if so, that the injury sustained by her was a proper element of damages to be recovered. It could not say as [a] matter of law, or instruct the jury, that under the evidence before them such walk was or was not necessary, or whether the route selected by her was the most feasible; nor would it have been justified in directing them not to allow compensation for any injury sustained by the walk, upon the ground that if she had waited a few hours she could have gone upon the cars.” (Id. at p. 684.)
Similarly, summary judgment could not properly be granted respondent on the ground that, as a matter of law, appellant acted “unreasonably under the circumstances,” and respondent could not reasonably be expected to
Respondent contended at the hearing on the motion for summary judgment that appellant acted unreasonably in that she “had a choice whether to stay in the cab or not. Or she could have gotten another vehicle or mode of transportation.” The trial court agreed appellant had a choice when asked to leave the cab.
Whether appellant had a choice to remain in the cab, or whether, after leaving, she could have obtained alternate transportation, presents questions of fact. While a court may decide factual questions if no rational juror could find to the contrary, that is certainly not the case here. According to appellant, the cab driver twice specifically instructed her to “get out” of the cab. This appears to have beén an order, not a request. While it is true the driver did not physically remove appellant from the vehicle, actionable ejectment does not require force (Sloane v. Southern Cal. Ry. Co., supra, 111 Cal. at pp. 676-677; Gorman v. Southern Pacific Co., supra, 97 Cal at p. 6; Marlow v. Southern Pacific Co., supra, 151 Cal. at p. 385; Procter v. Southern Cal. Ry. Co., supra, 130 Cal. at pp. 22-23; Brigham v. Southern Pac. Co., supra, 2 Cal.App. at p. 524), as it would be very bad policy to require a passenger to have to wait for the application of physical force in order to preserve a cause of action (cf. Catchpole v. Brannon (1995) 36 Cal.App.4th 237 , 261 [ 42 Cal.Rptr.2d 440 ]). Further, even if appellant could have ignored the driver’s instruction to leave the cab, he refused to drive her to the dentist with whom her appointment was imminent. The record also does not show that alternative transportation was available. Appellant stated at deposition she saw no other buses or cabs in the area and, given the time pressure of the upcoming appointment, she could not wait. There is also nothing in the record suggesting that once she had begun to walk, appellant did so in a manner that increased her risk of injury.
The circumstances of this case are thus very different from those of Lammers v. Pacific Electric Ry. Co. (1921) 186 Cal. 379 [ 199 P. 523 ]
Lammers was an appeal from a judgment awarding the plaintiff $2,500 for injuries sustained after being expelled from the defendant’s train. Because he could not produce a ticket, and appeared inebriated or in a “disturbed mental condition,” a conductor ordered the plaintiff off the train. The conductor saw the plaintiff leave the tracks and enter a ditch, where the conductor thought he would remain until he “ ‘sobered up.’ ” (Lammers, supra, 186 Cal. at pp. 380-383.) The Supreme Court reversed because it found that the plaintiff had alternatives and acted unreasonably. Instead of remaining in the ditch, where “he would have been uninjured,” the plaintiff walked three quarters of a mile along the tracks to a place where, six hours later, he was injured by one of defendant’s trains. (Id. at pp. 383-384.)
The plaintiff in Benson was a child in the custody and control of her father. The train on which they were traveling stopped so briefly at Watt’s Station, where they intended to disembark, that they were unable to do so, and had to go on to Emery Station, which was the next stop. Though the father knew a train traveling back to Watt’s Station was expected, he did not wait but walked back along the tracks with his child. A fireman on this train saw the father and child leave the track as the train approached at only 15 miles per hour, but did not see the frightened child run back in front of the train until it was too late to stop. (Benson, supra, 98 Cal. at pp. 46-48.) The Benson court found that the failure of the defendant to allow the plaintiff time to alight at Watt’s Station was a wrongful act, but concluded that this wrong did not justify the plaintiffs conduct. The plaintiff could have either waited for a train back to the Watt’s Station or walked to that station along surrounding roads, rather than along the railroad tracks where she was hit. (Id. at pp. 49-50.) Therefore, the defendant railroad’s “failure to leave plaintiff at Watt’s Station and carrying her to Emery Station was not the proximate cause of her injury.” (Id. at p. 51.)[4]
3 Lammers, supra, 186 Cal. 379 , was disapproved on another point in Vesely v. Sager (1971) 5 Cal.3d 153 [ 95 Cal.Rptr. 623 , 486 P.2d 151 ], which was in turn abrogated by statute. (See Bus. & Prof. Code, § 25602, subd. (c); Cory v. Shierloh (1981) 29 Cal.3d 430 , 434-436 [ 174 Cal.Rptr. 500 , 629 P.2d 8 ].)
4 Benson, supra, 98 Cal. 45 , and Lammers, supra, 186 Cal. 379 , were decided prior to Palsgraf v. Long Island R. Co. (1928) 248 N.Y. 339 [ 162 N.E. 99 , 59 A.L.R. 1253 ], Under the theory expounded in Palsgraf, which has been adopted in California, conduct is negligent when it creates an unreasonable risk of harm to some general class of persons. If the plaintiff is not within that class, the injury does not give rise to liability. Under this duty approach, liability for unforeseen consequences is avoided by limiting the scope of the duty, rather than by restricting the rules of proximate cause. (6 Witkin, Summary of Cal. Law, supra, Torts, § 733, p. 61; see also Wawanesa Mutual Ins. Co. v. Matlock (1997) 60 Cal.App.4th 583 , 585 [ 70 Cal.Rptr.2d 512 ].) This approach was not followed in Benson and Lammers, which do not distinguish between, and confuse the issues of, duty and causation.
While we know of no California wrongful ejectment case involving a taxicab that is factually similar to this case,[5] there is at least one similar case
5 Grier v. Ferrant (1944) 62 Cal.App.2d 306 [ 144 P.2d 631 ] is, however, similar in some respects. There the Court of Appeal reversed the dismissal of negligence claims against a taxicab company where the plaintiffs injury occurred before he entered a cab. The plaintiff allegedly had neuromuscular dystrophy, which made him unsteady and prevented him from walking more than a few feet at a time. {Id. at p. 309.) While he did not inform the defendant of this condition, it was obvious and known to the defendant and his agents. (Ibid.) The plaintiff went to the defendant’s office and requested a cab. The defendant directed a driver to bring the plaintiff to his cab, located 150 feet down the street. Although a parking space in front of the office used for passenger pick-ups was vacant, the driver did not bring the car to the office but, despite his knowledge of the plaintiffs disability, made him walk to the cab. On his way to the car the plaintiff slipped and fell. The court ruled that although the plaintiff had not yet entered the cab, the carrier-passenger relationship began as soon as the defendant’s company had accepted the plaintiff as a passenger and the passenger had placed himself under the company’s control, which included the unnecessary and dangerous walk to the cab. (Id. at pp. 309-311.) In the present case, the injury occurred after rather than before the ride, but it would be nonsensical to hold a taxicab owner liable for an injury caused by negligence that occurred before a ride, but not one occurring after a wrongful ejection, where in both cases the disability of the plaintiff was known to the cab company defendant.
Disposition
For the foregoing reasons, the judgment is reversed and the matter remanded to the superior court for further proceedings consistent with this opinion. Appellant is awarded her costs on appeal.
Haerle, J., and Lambden, J., concurred.
A petition for a rehearing was denied December 17, 2001, and respondent’s petition for review by the Supreme Court was denied January 23, 2002.
Cases cited
- Barber v. Marina Sailing, Inc. 36 Cal.App.4th 558 at 562 p. 1049
- Lunardi v. Great-West Life Assurance Co. 37 Cal.App.4th 807 at 819 p. 1049
- Parsons v. Crown Disposal Co. 15 Cal.4th 456 at 465 p. 1049
- Artiglio v. Corning Inc. 18 Cal.4th 604 at 614 p. 1049
- Butigan v. Yellow Cab Co. 49 Cal.2d 652 at 657 p. 1050
- McNeil v. Yellow Cab Co. of Lancaster & Palmdale 85 Cal.App.3d 116 at 118 p. 1050
- Lopez v. Southern California Rapid Transit District 40 Cal.3d 780 at 785 p. 1051, p. 1053
- Sloane v. Southern California Railway Co. 111 Cal. 668 at 676-677 p. 1051, p. 1054
- Gorman v. Southern Pacific Co. 97 Cal. 1 at 6 p. 1051
- Miller v. Pac. Elec. Ry. 169 Cal. 107 at 110 p. 1051
- Delmonte v. Southern Pacific Co. 2 Cal.App. 211 at 215 p. 1051
- Vietti v. Hines 48 Cal.App. 266 at 269 p. 1051
- Riggins v. Pacific Greyhound Lines 203 Cal.App.2d 125 at 128 p. 1051
- Parker v. City & County of San Francisco 158 Cal.App.2d 597 at 603 p. 1051
- North American Chemical Co. v. Superior Court 59 Cal.App.4th 764 at 774 p. 1052
- Tameny v. Atlantic Richfield Co. 27 Cal.3d 167 at 175 p. 1052
- Marlow v. Southern Pac. Co. 151 Cal. 383 at 385 p. 1052
- Procter v. Southern California Railway Co. 130 Cal. 20 at 22-23 p. 1052
- Brigham v. Southern Pacific Co. 2 Cal.App. 522 at 524 p. 1052
- Bland v. Southern Pacific Railroad 65 Cal. 626 at 628-629 p. 1052
- Clare v. Northwestern Pacific Railroad 21 Cal.App. 214 at 219-221 p. 1052, p. 1057
- McGettigan v. Bay Area Rapid Transit District 57 Cal.App.4th 1011 p. 1053
- Brandelius v. City & County of San Francisco 47 Cal.2d 729 p. 1053
- MacLean v. City & County of San Francisco 127 Cal.App.2d 263 at 272 p. 1053
- City & County of San Francisco v. Superior Court 31 Cal.App.4th 45 at 48 p. 1054
- Eagle Oil & Refining Co. v. Prentice 19 Cal.2d 553 at 556 p. 1055
- WYDA Associates v. Merner 42 Cal.App.4th 1702 at 1709 p. 1055
- Catchpole v. Brannon 36 Cal.App.4th 237 at 261 p. 1055
- Lammers v. Pac. Elec. Ry. Co. 186 Cal. 379 p. 1055
- Benson v. Central Pacific Railroad 98 Cal. 45 p. 1056