Every health care organization shall engage the patients and former patients of the organization and their caregivers in developing its annual quality improvement plan, and the publicly available version of the annual quality improvement plan must contain a description of the patient engagement activities of the health care organization and of how these activities inform the development of the health care organization’s quality improvement plan.
(1) A health care organization shall include in its annual quality improvement plan indicators that the Minister, after having considered the advice of the Agency, directs in writing. ;
The indicators mentioned in subsection (1) may relate to any or all of the following:
Safety.
Effectiveness.
Patient-centredness.
Efficiency.
Timeliness.
Equity.
Workplace violence prevention.