Majority
Opinion
This case concerns the right of one, who as a proximate result of another’s tortious breach of contract has suffered
Defendants were licensed contractors (hereafter for convenience, “contractor”). The contractor undertook some construction work on top of plaintiffs’ home which necessitated removal of all or a portion of its roof. About 1 p.m., September 25, 1972, while the roof was in that condition, plaintiffs advised the contractor that weather reports indicated rain; however, no steps were taken to protect the house from it. Rain commenced about 5:30 p.m. and with increasing intensity thoroughly drenched the home’s interior causing thousands of dollars of damage. Repeated telephone calls were made to the contractor after the rain started, but for one reason or another no protective measures were taken. Finally about 1 o’clock the next morning the fire department came with tarpaulins and covered the exposed portion of the roof. There were other incidents. A workman of the contractor accidentally put his foot through the ceiling, and about two weeks after the above:described rainfall, it rained again causing some additional damage.
Plaintiffs filed an action against the contractor sounding in breach of contract and negligence, seeking compensation for damages to the building and their furniture, furnishings, clothing and personal effects. They also sought damages for “shock and injury to their nervous systems” and for “great mental and physical pain and suffering,...”
Following trial of the action, a juiy returned a verdict against the contractor in favor of plaintiffs for the damage to their, property and effects. That verdict is unchallenged on the contractor’s appeal.
But the jury returned an additional verdict finding that plaintiffs Joseph Fuentes and Lorraine Fuentes “did suffer shock causing an injury to [his and her] nervous system resulting in nervousness, anxiety, and emotional upset,. ..” The resultant damages were assessed at $8,000 and $2,000, respectively.
The contractor has appealed from “that portion of the verdict and judgment awarding plaintiff, Joseph Fuentes $8,000.00 and plaintiff Lorraine Fuentes $2,000.00 for emotional distress, shock, and injury to the nervous system ....”
We point out the evidence upon which the questioned verdict was based.
(See fn. 1.) At the trial plaintiff Joseph Fuentes was asked about the emotional impact resulting from the contractor’s tortious breach of contract.[1] He replied that it “disturbed” him, it was “horrible,” and that “it’s hard to put into words how you feel, but if you would have seen my family during this time you would understand it. My wife, my kids, and what they went through, it took over two years — .” A neighbor described him as “furious” at the time. A fireman testified that plaintiff Joseph Fuentes “was trying to pick up water at the time” with “buckets and stuff around there, pots,” and that he seemed “upset.” His wife stated that she had noticed a “change in [her] husband since this whole thing started,” and that it “just seems like we are just so upset all the time.”
When plaintiff Lorraine Fuentes was asked about her feelings “as this was transpiring,” she testified as follows: “A. It was so hard to describe. It was — I felt so helpless and we tried so desperately to get in touch with Oscar [Perez]. I feel at least he could have called us or he could have sent one of his workmen over. I feel there is no excuse whatever. Q. Are you still upset by what has happened? A. Yes, I am. . . . Q. Why are you still upset now? What upsets you now? Is there anything that upsets you now? A. This whole thing upsets me. It seems like it just never ends. . . . And then when I go home I still see the nail holes in the ceilings. I still see my wall carpet that’s shrunk and I see the stains. It just seems like there is no end to this. Q. Have you noticed any change in your husband since this whole thing started? A. Yes. Q. How is that? A. It just seems like we are just so upset all the time. [¶] Look, we were so busy trying to do what we could to keep the rain out we were just in a state of shock.”
An initial question arises. May it reasonably be said that the “emotional upset . . . grief, worry, shock, humiliation and indignity”
1 is of course settled that a breach of contract may also be tortious, and that the injured party in such a case may recover either in contract, or in tort. (Acadia, California, Ltd. v. Herbert (1960) 54 Cal.2d 328 , 336 [ 5 Cal.Rptr. 686 , 353 P.2d 294 ].)
Although the line of demarcation between the two .concepts may sometimes be difficult to fix, nevertheless a distinction must be made between “the physiological, rather than the psychological, branch of the human- organism,” in determining whether one’s symptoms denote physical injuries, or emotional distress. (See Sloane v. Southern Cal. Ry. Co. (1896) 111 Cal. 668 , 680 [ 44 P. 320 ]; Vanoni v. Western Airlines (1967) 247 Cal.App.2d 793 , 796 [ 56 Cal.Rptr. 115 ].) The question ordinarily is “whether the subsequent nervous disturbance of the plaintiff was a suffering of the body or of the mind. . .. It must be conceded that a nervous shock or paroxysm, or.a disturbance of the nervous system, is distinct from mental anguish, and falls within the physiological, rather than the psychological, . . . The nerves and nerve centers of the body are a part of the physical system, and are not only susceptible of lesion from external causes, but are also liable to be weakened and destroyed from causes primarily acting upon the mind. If these nerves or the entire nervous system is thus affected, there is a physical injury, thereby produced, and, if the primal cause of this injuiy is tortious, it is immaterial whether it is direct, as by a blow, or indirect through some action upon the mind.” (Sloane v. Southern Cal. Ry. Co., supra, p. 680; Vanoni v. Western Airlines, supra, p. 796.)
In the case at hand the evidence reveals no “nervous shock or paroxysm, or a disturbance of the nervous system,” or other physical injuries, but rather a psychological “mental anguish” occasioned by the contractor’s conduct. Plaintiffs’ complaints here under consideration must reasonably be deemed emotional distress.
The subject of liability for one’s intentional or reckless infliction of emotional distress, unaccompanied by violent personal injuiy, has often
2 Damages for emotional distress, accompanied by actionable physical injuries, are always recoverable. (See Boa v. San Francisco-Oakland T. Rys. (1920) 182 Cal. 93 , 106 [ 187 P. 2 ]; Melone v. Sierra Railway Co. (1907) 151 Cal. 113 , 116 [ 91 P. 522 ]; Jones v. United Railroads of S.F. (1921) 54 Cal.App. 744 , 753 [ 202 P. 919 ]; BAJI (5th ed. 1969) No. 14.13.)
But nevertheless it has been the judicial experience that while emotional distress is but “part of the human condition” and frequently the product of “trivialities and mere bad manners” of others, it will occasionally result in profound, even calamitous, consequences to the person concerned. California has adopted a rule which recognizes degrees of legal culpability in the tortious infliction of emotional distress unattended by physical trauma. It will ordinarily deny judicial relief, but will nevertheless afford it in extreme cases and where reason dictates that it be granted.
The rule was tersely stated in Alcorn v. Anbro Engineering, Inc. (1970) 2 Cal.3d 493 , 498 [ 86 Cal.Rptr. 88 , 468 P.2d 216 ], in this manner:
“[CJourts of this state have . . . acknowledged the right to recover damages for emotional distress alone, without consequent physical injuries, in cases involving extreme and outrageous intentional invasions of one’s mental and emotional tranquility.” (Italics ours.)
This rule was articulated at length by the then Justice (later Chief Justice) Roger Traynor, of the state’s Supreme Court, in State Rubbish
To the same effect see Golden v. Dungan (1971) 20 Cal.App.3d 295 , 302-311 [ 97 Cal.Rptr. 577 ], and see authority there cited; Aweeka v. Bonds (1971) 20 Cal.App.3d 278 , 281-282 [ 97 Cal.Rptr. 650 ]; Fletcher v. Western National Life Ins. Co. (1970) 10 Cal.App.3d 376 , 396-397 [ 89 Cal.Rptr. 78 , 47 A.L.R.3d 286 ]; Grimes v. Carter (1966) 241 Cal.App.2d 694 , 699-700 [ 50 Cal.Rptr. 808 , 19 A.L.R.3d 1310 ]; Agostini v. Strycula (1965) 231 Cal.App.2d 804 , 808-809 [ 42 Cal.Rptr. 314 ]; Perati v. Atkinson (1963) 213 Cal.App.2d 472 , 474 [ 28 Cal.Rptr. 898 ]; Vargas v. Ruggiero (1961) 197 Cal.App.2d 709 , 718 [ 17 Cal.Rptr. 568 ]; Guillory v. Godfrey (1955) 134 Cal.App.2d 628 , 633 [ 286 P.2d 474 ]; 4 Witkin, Summary of California Law (8th ed. 1974) Torts, sections 234-241, pages 2515-2522.
The same rule is stated in Restatement Second of Torts (1965) section 46,- page 71, in this manner: “One who by extreme and outrageous conduct intentionally or recklessly causes severe emotional distress to another is subject to liability for such emotional distress, and if bodily harm to the other results from it, for such bodily harm.”
The Restatement’s equating of reckless with intentional extreme and outrageous conduct appears also to be embodied in the law of this state. (See Spackman v. Good, supra, 245 Cal.App.2d 518 , 530; 4 Witkin, Summary of Cal. Law (8th ed. 1974) Torts, § 235, p. 2516, and see authority there cited.)
No contrary conclusion was reached in Vanoni v. Western Airlines, supra, 247 Cal.App.2d 793 . There we found the plaintiff to have pleaded that physical injuries resulted from the defendant’s alleged tortious conduct, and that his complaint accordingly stated a cause of action. Nor is Windeler v. Scheers Jewelers (1970) 8 Cal.App.3d 844 [ 88 Cal.Rptr. 39 ] in any way contrary to the rule we have iterated. There a- special circumstance, known to the bailee, was that the subject of the parties’ bailment agreement, certain old family jewelry, had a sentimental value far in excess of what might be called its market value. We accordingly gave effect to the parties’ agreement and found the juiy entitled “to
Nor is the recent case of Jarchow v. Transamerica Title Ins. Co. (1975) 48 Cal.App.3d 917 [122 Cal.Rptr; 470] at odds with the rule we have discussed. There, in a context closely similar to that of Crisci v. Security Ins. Co., supra, 66 Cal.2d 425 , the reviewing court concluded that “the jury impliedly found that the emotional distress suffered by the plaintiffs was caused by the defendant’s negligence and bad faith and the resultant woriy and anguish flowing from Transamerica’s utter failure to provide a good title or to do anything to correct its errors in connection with the search it made, the preliminary report it prepared, and the policy it issued.” (P. 932.) This finding, we opine, was tantamount to a finding of an extreme and outrageous intentional or reckless invasion of the plaintiffs’ mental and emotional tranquillity. (See Alcorn v. Anbro Engineering, Inc., supra, 2 Cal.3d 493 , 498.) The evidence supported that finding, and the award for emotional distress to the plaintiffs of the case was accordingly proper.
“It is for the court to determine, in the first instance, whether the defendant’s conduct may reasonably be regarded as so extreme and outrageous as to permit recovery, or whether it is necessarily so. Where reasonable men may differ, it is for the jury, subject to the control of the court, to determine whether, in the particular case, the conduct has been sufficiently extreme and outrageous to result in liability.” (Rest.2d Torts (1965) § 46, com. h, p. 77.) Or as said in Fletcher v. Western National Life Ins. Co., supra, 10 Cal.App.3d 376 , 397: “‘It is for the court to determine whether o.n the evidence severe emotional distress can be found; it is for the jury to determine whether, on the evidence, it has in fact existed.’ ” (See also Cornblith v. First Maintenance Supply Co., supra, 268 Cal.App.2d 564 , 565.)
Having considered the evidence upon which plaintiffs based their contention of emotional distress, we are of the opinion that it may not reasonably be deemed to disclose “extreme and outrageous intentional [or reckless] invasions of [their] mental and emotional tranquility,” according to Alcorn v. Anbro Engineering, Inc., supra, 2 Cal.3d 493 , 498. It follows that insofar as the judgment awards damages for emotional distress, it was erroneously entered.
The superior court will modify the judgment by striking therefrom the respective awards to Joseph Fuentes and Lorraine Fuentes for emotional distress, of $8,000 and $2,000; as so modified the judgment is affirmed. Defendants will recover their costs of appeal.
Molinari, P. J., and Sims, J.; concurred.
A petition for a rehearing was denied February 16, 1977, and the opinion was modified to read as printed above. Respondents’ petition for a hearing by the Supreme Court was denied March 24, 1977.
Cases cited
- Sloane v. Southern California Railway Co. 111 Cal. 668 at 680 p. 168
- Vanoni v. Western Airlines 247 Cal.App.2d 793 at 796 p. 168, p. 171
- Wynne v. Orcutt Union School District 17 Cal.App.3d 1108 p. 169
- Alcorn v. Anbro Engineering, Inc. 2 Cal.3d 493 at 498 p. 169, p. 171, p. 172
- State Rubbish Collectors Ass'n v. Siliznoff 38 Cal.2d 330 at 333-339 p. 170
- Cornblith v. First Maintenance Supply Co. 268 Cal.App.2d 564 at 565 p. 170, p. 172
- Spackman v. Good 245 Cal.App.2d 518 at 528-529, at 530 p. 170
- Golden v. Dungan 20 Cal.App.3d 295 at 302-311 p. 170
- Aweeka v. Bonds 20 Cal.App.3d 278 at 281-282 p. 170
- Fletcher v. Western National Life Insurance 10 Cal.App.3d 376 at 396-397, at 397 p. 170, p. 172
- Grimes v. Carter 241 Cal.App.2d 694 at 699-700 p. 170
- Agostini v. Strycula 231 Cal.App.2d 804 at 808-809 p. 170
- Perati v. Atkinson 213 Cal.App.2d 472 at 474 p. 170
- Vargas v. Ruggiero 197 Cal.App.2d 709 at 718 p. 170
- Guillory v. Godfrey 134 Cal.App.2d 628 at 633 p. 170
- Dillon v. Legg 68 Cal.2d 728 p. 171
- Crisci v. Security Insurance 66 Cal.2d 425 p. 171, p. 172
- Acadia,California,Ltd. v. Herbert 54 Cal.2d 328 p. 171
- Herzog v. Grosso 41 Cal.2d 219 p. 171
- Windeler v. Scheers Jewelers 8 Cal.App.3d 844 p. 171
- Jarchow v. Transamerica Title Insurance 48 Cal.App.3d 917 p. 172